Upon the request of customers, Arctech engineers may visit the project site to check the technical feasibility of the project design.

In-depth research is conducted for each project based on specific site requirements like land profile, soil condition, array layout, inverters, communication etc. Therefore, optimum design is offered which meets the technical and commercial requirements.

Upon the request of customers, Arctech will provide an in-depth financial analysis report and recommend the best design after comparing the economical return of different technical solutions.

Upon the request of customers, Arctech engineers come to project location and work together with constructors to ensure the proper installation process. It is, in particularly important for the projects with trackers.

Arctech engineers normally provide on-site training for the operation of trackers. Training can also be conducted through internet or tele-conference.

Any problem related to the products of Arctech happened, Arctech will instantly respond normally in 24 hours during working days. Arctech will either diagnose the problem through internet or send engineers to solve the problem on site.